Who we are

Software company, ComplokGroup, LLC

Our website address is: https://complok.com

What personal data we collect and why we collect it

No specific personal data is collected.  In the course of the operations of our apps, the following apply:

Complok Email

When you download and install, nothing is collected.  The app is free and there is no advertising involved.  When you set up email accounts, your encryption keys are stored in the cloud.  We can see these keys, but they are useless to us or anyone else, as they are encrypted by each user.  The keys are never given to anyone, excepting a lawful, court order.

Complok Laptop and File Share Licensing

When you download and install, a user license is required (even for the free trial period).  In this case, we store your license file permissions and only have your email address for that.  We do have a record of license purchases thru PayPal, and these are never shared with anyone. The license files are never given to anyone, excepting a lawful, court order.

Complok Utilities, SeniorPC, and Managers

These free apps are downloaded and installed without any license requirements.  Therefore, we have no information on who are using the apps.

Comments

We have no comment sections.

Media

We do not have the option for you to upload media to our website.

Contact forms

Information in communication using our website contact form is strictly for the personal communication between you and Complok.  It is not shared with anyone.

Cookies

We do not use cookies to store any information about your website visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

These actions are beyond the control of Complok.

Analytics

We do not utilize Google Analytics.

Who we share your data with

We do not share any data with anyone.

How long we retain your data

In the case of Complok Laptop and Complok Email Client, we do store your license file.  We will store the file indefinitely, unless you specifically advise us to delete it.  The license file simply allows your app to run or not to run, after the free trial period.  In the case of Complok Email, your encrypted keys are stored in the cloud.  Their purpose is for the seamless integration across your devices and between email senders and receivers.  We will store the keys indefinitely, unless you specifically advise us to delete them.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

US Dept of Commerce Compliance – BIS

Commodity classification of January 28, 2019 under ‘Email54’

ECCN: 5D992, subparagraph c
EAR:  Section 740.17(B)(1)

Questions

Please feel free at any time to contact us regarding anything on this page.