Who we are

Software company, ComplokGroup, LLC

Our website address is: https://complok.com

What personal data we collect and why we collect it

No specific personal data is collected.  In the course of the operations of our apps, the following apply:

Complok Email

When you download and install, nothing is collected.  The app is free and there is no advertising involved.  When you set up email accounts, your encryption keys are stored in the cloud.  We can see these keys, but they are useless to us or anyone else, as they are encrypted by each user.  The keys are never given to anyone, excepting a lawful, court order.

Complok Laptop and File Share Licensing

When you download and install, a user license is required (even for the free trial period).  In this case, we store your license file permissions and only have your email address for that.  We do have a record of license purchases thru PayPal, and these are never shared with anyone. The license files are never given to anyone, excepting a lawful, court order.

Complok Utilities, SeniorPC, and Managers

These free apps are downloaded and installed without any license requirements.  Therefore, we have no information on who are using the apps.

Comments

We have no comment sections.

Media

We do not have the option for you to upload media to our website.

Contact forms

Information in communication using our website contact form is strictly for the personal communication between you and Complok.  It is not shared with anyone.

Cookies

We do not use cookies to store any information about your website visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

These actions are beyond the control of Complok.

Analytics

We do not utilize Google Analytics.

Who we share your data with

We do not share any data with anyone.

How long we retain your data

In the case of Complok Laptop and Complok Email Client, we do store your license file.  We will store the file indefinitely, unless you specifically advise us to delete it.  The license file simply allows your app to run or not to run, after the free trial period.  In the case of Complok Email, your encrypted keys are stored in the cloud.  Their purpose is for the seamless integration across your devices and between email senders and receivers.  We will store the keys indefinitely, unless you specifically advise us to delete them.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

EULA – End User License Agreement

ComplokGroup, LLC is the sole owner of all softwares under the Complok name and found at https://complok.com

WARRANTY DISCLAIMER

ComplokGroup, LLC, disclaims all warranties and conditions, express, implied, or statutory, including but not limited to any implied warranties of merchantability of fitness for a particular purpose and any warranties with respect to infringement

LIMITATION OF LIABILITY

In no event will ComplokGroup, LLC, be liable for any damages, including loss of data, lost profits, cost of cover or other special incidental, punitive, consequential, or indirect damages arising from the use of any software, however caused and on any theory of liability. This limitation will apply even if ComplokGroup, LLC, has been advised of the possibility of such damage.

COPYRIGHT

ComplokGroup, LLC, claims copyright on all software products found on http://complok.com, with All Rights Reserved.  Simple as that.

GENERAL

This Agreement will be governed by the laws of the State of Nevada. This Agreement is the entire agreement between us and supersedes any other communications or advertising with respect to any software. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

MANAGEMENT LICENSE AUTO-RENEWING SUBSCRIPTION

Said license pertains to software:  Email54 Client and Laptop Security

Email54 Client

Applies to platforms:  Windows PC, Android, iOS

License is an annual, auto-renewing subscription and is required for certain functions to operate.  After a purchase of a license, there are no refunds for a partial year usage, even if we are forced to change some aspect of the software to comply with a new government law or regulation.

 You agree that you have used the free trial period to completely evaluate the software for your particular needs and further agree that a refund after purchase for a partial year’s usage is not reasonable.

The subscription covers the enabling of the cloud sharing of the encryption keys and thus enables the encryption function to operate.  The subscription also, in the case of the mobile email app, enables the Safe Send messaging function.

You will receive an ‘In-App’ notice 30-45 days prior to the renewal date (required by some jurisdictions) and again with a few days to go. You may at your discretion, cancel the renewal.

Laptop Security

License is an annual, auto-renewing subscription and is required for the software to operate.  After a purchase of a license, there are no refunds for a partial year usage, even if we are forced to change some aspect of the software to comply with a new government law or regulation.

 You agree that you have used the free trial period to completely evaluate the software for your particular needs and further agree that a refund after purchase for a partial year’s usage is not reasonable.

You will receive an ‘In-App’ notice 30-45 days prior to the renewal date (required by some jurisdictions) and again with a few days to go. You may at your discretion cancel the renewal.

USE AGREEMENT

This document is an agreement between you, the software user, and ComplokGroup, LLC.  It applies to any and all softwares offered by ComplokGroup, LLC, and found at https://complok.com

You agree to use any and all software products for lawful purposes only.  This requirement especially applies to the usage of encrypted communication softwares, specifically Email54, both for PC and Mobile, and Mobile Messenger.

By usage of our softwares, you agree NOT to use them to transmit any illegal content, including, but not limited to, child exploitation and terrorism.  You remain 100% liable for any usage of our software for any unlawful purpose.

ComplokGroup, LLC, will cooperate with a lawful court order regarding a user of our softwares.  Further, ComplokGroup, LLC, will without notice to software users, comply with any new laws pertaining to encryption by any state, federal or exportation agency of the United States, and make proper adjustments to the software affected.

US Dept of Commerce Compliance – BIS

Commodity classification of January 28, 2019 under ‘Email54’

ECCN: 5D992, subparagraph c
EAR:  Section 740.17(B)(1)

Questions

Please feel free at any time to contact us regarding anything on this page.